Retention management (a Japanese multinational)

A site with three hundred employees is predominantly closed down. Some thirty individuals remain behind to guarantee logistical services. Local managers face the challenge of retaining the necessary competencies: how to motivate the remaining staff to stay where there is absolutely no guarantee that the unit will continue its operations?

Our approach : coaching at company and individual level

  • All consenting employees received intensive individual coaching, with regard to career counselling and job seeking, as well as more personal issues: the work-life balance, stress management, etc.  
  • By developing a clear vision and mission, supervisors created a positive identity for the unit.

Result

The company is able to limit the number of outgoing staff to an acceptable level. A valued employee even returned to the unit after previously having left. The unit succeeds in guaranteeing continuous service provision. Allthough there is still uncertainty over the future, employees work together in a friendly and positive atmosphere.